Krishna Gandham

Managing Director, Keystream Consulting

Krishna Gandham is Managing Director of Consulting at Keystream Group and a trusted adviser with more than a decade’s experience in public-sector digital transformation. She specialises in operating model change, agile governance, service discovery and product delivery, bringing clear, structured leadership to complex and challenged programmes. Krishna has helped councils, NHS organisations and system partners translate strategic ambition into practical change. Her work includes co-creating an integrated care operating model and outcomes framework for West Northamptonshire, leading digital service discovery across Adult Social Care and Customer Services in Lincolnshire, and designing a scalable platform to improve clinical prioritisation across 1.4 million NHS referrals. Krishna combines technical insight with a strong commitment to co-design, capability building and better outcomes for communities.

My Speaker Sessions

Thursday 15 April 2027

14:30

Build the Future. Then Deploy the Tech

14:30 - 15:10 Main Auditorium

New technology can feel like the answer. But what if the real problem is how the organisation works? Will new technology simply digitise today’s problems? When Bolton Cares needed to replace its digital care record system, it resisted rushing to market and instead clarified its ambition, understood the needs of its people, redesigned its target operating model, and only then defined the technology required.

This workshop shares that honest journey with speakers from Bolton Cares and Keystream Consulting, offering practical lessons on aligning strategy, operating model and technology so that technology transformation strengthens the organisation of the future rather than hard-wiring the past.