Rhian Stone
Chief Executive, Bolton CareRhian is a highly experienced executive leader with an exemplary track record of providing strong and inspirational leadership in social care settings and transforming complex organisations.
With over 15 years’ experience at Executive Director level, Rhian has successfully led social care and housing companies with 1200+ staff teams, across multiple geographies through challenging times, achieving significant growth, improved quality and governance. A qualified social worker, she has worked in social care for 35 years and has a lifelong passion for making a positive impact on the lives of people who need support.
Her experience spans learning disability, mental health, complex needs, older people, young people’s services, homelessness and substance misuse. She has developed innovative and ground- breaking services in partnership with people who need them and is a passionate advocate for the improving the quality of the homes and built environment is social care settings.
In her early career she held high profile policy roles within the NSPCC and Barnardos and led the cross government Young People’s Substance misuse programme in the Department for Education for four years.
My Speaker Sessions
Thursday 15 April 2027
Build the Future. Then Deploy the Tech
New technology can feel like the answer. But what if the real problem is how the organisation works? Will new technology simply digitise today’s problems? When Bolton Cares needed to replace its digital care record system, it resisted rushing to market and instead clarified its ambition, understood the needs of its people, redesigned its target operating model, and only then defined the technology required.
This workshop shares that honest journey with speakers from Bolton Cares and Keystream Consulting, offering practical lessons on aligning strategy, operating model and technology so that technology transformation strengthens the organisation of the future rather than hard-wiring the past.
